*You need to mention your TPN in all your future correspondence with us.
Deposit is non-refundable.
- Travel Pass Number (TPN)
- Full name
- Number of travellers
- Hop-on hop-off locations & dates
via email to firstname.lastname@example.org or SMS to +220.127.116.11.33
Then we will send you confirmation message Save it on your smartphone (or print it) to show to the passenger assistant or chauffeur when boarding the bus.
Note: In the event you purchased a Value Pass, you are required to provide all your travel dates prior to your first trip. For all other passes, you can request a seat up to 24 hours prior to your travel.
*Without your seat confirmation message you can’t get on the bus.
*You must also present your passport as proof of photo ID – Passport
Our suggestion is to make prior arrangements with your hotel or guesthouse for a shuttle service. Or, we can pre-arrange this service for you at an extra cost.
See our crew&buses page for more details